Why Data & Records Management ?

Compliance. Security. Efficiency.

Data and Records Management Consulting Services

Our Data and Records Management Consulting Services help organisations in Papua New Guinea effectively manage, govern, secure, and utilise their data and records in line with national regulations, sector requirements, and international best practices.

These services ensure that information—whether physical or digital—is accurate, accessible, secure, and compliant throughout its lifecycle, supporting better decision-making, regulatory compliance, and operational efficiency.

Scope of Services

1. Data & Records Assessment

• Review current data and records management practices across government departments, regulatory bodies, and private enterprises.

• Identify gaps, duplication, inefficiencies, and risks.

• Assess compliance with PNG legislation (e.g., Ombudsman Commission Act, Public Finance Management Act, Privacy Principles) and internal policies.

2. Records Classification & Metadata Design

• Develop classification frameworks tailored to PNG public sector ministries, statutory authorities, and private companies.

• Define metadata standards, ownership, and access rules.

• Distinguish official records from working or draft documents for legal and operational purposes.

3. Retention & Disposal Management

• Develop records retention and disposal schedules aligned with PNG legal requirements and sector-specific obligations.

• Implement secure archival and disposal procedures to reduce risk of data breaches, loss, or misuse.

• Support long-term historical records preservation for accountability and transparency.

4. Governance, Policy & Compliance

• Draft and implement Data and Records Management Policies for PNG agencies and companies.

• Establish governance structures, accountability, and reporting frameworks.

• Align practices with ISO 15489, regulatory requirements, and local compliance expectations.

5. Digital Records & Systems Advisory

• Review and recommend cloud-based, on-premise, or hybrid systems suitable for PNG organisational context.

• Integrate records management within business systems such as Microsoft 365, SharePoint, Dynamics 365, or ERP platforms.

• Ensure systems support secure storage, access control, and audit readiness.

6. Security, Privacy & Risk Management

• Implement access control policies to protect sensitive information.

• Address data privacy, confidentiality, and cybersecurity requirements relevant to PNG government and business regulations.

• Develop risk management frameworks to reduce operational, legal, and reputational risks.

7. Process Improvement & Automation

• Embed records management practices into workflows to improve efficiency.

• Automate classification, retention, and disposal where feasible.

• Improve information retrieval, reporting, and decision-making speed.

8. Training & Change Management

• Train staff in best practices for handling records and data, tailored to PNG context.

• Develop SOPs, user guides, and awareness programs.

• Support cultural adoption and sustainable compliance across public and private sectors.

9. Reporting & Audit Support

• Define KPIs and performance measures for records management.

• Conduct regular audits to ensure compliance with policies and laws.

• Provide reports and recommendations to management or regulatory authorities.

Key Outcomes for PNG Organisations

• Compliance with PNG laws, regulations, and sector standards

• Secure, accurate, and accessible records for decision-making

• Reduced operational and legal risks

• Improved efficiency and reduced storage costs

• Strengthened governance, accountability, and audit readiness

Whichever Sector! We are Ready to Assist

• Public Sector: Ministries, statutory authorities, commissions, regulatory bodies

• Regulatory Bodies: Banking, finance, health, education, and environmental regulators

• Private Sector: Banks, insurance firms, mining companies, telecoms, NGOs, and commercial enterprises

• Hybrid Organisations: SOEs, public-private partnerships, and utilities